How to Order
Be sure to order a stationery sample pack before placing an order with me
Samples packs are the best way to discover what designs, paper types and sizes will work best for you and your wedding. My sample sets include:
- A mix of my different design collections
- A mix of the paper types that are available
- A mix of the paper sizes that are available
Please note that sample sets are pre-printed and therefore not personalised.
Sample sets will be dispatched within 3-5 working days.
Can I get a quote first?
You can get in touch for a chat or to request a quote via the contact page here or alternatively you can drop me a line by contacting - therocknrollsouls@gmail.com
How to Order?
If you've got your sample pack and are now ready to place an order with me, please feel free to get in touch with me to arrange a quote. If you're happy to go ahead and complete the order then I will send across payment instruction to you.
How many should I order?
I would always advise to order at 2-5 extras on top of your guest amount, as sometimes invites can get lost in the mail plus it is always nice to have spares so you can store them as a keepsake for your big day!
Prices
For an accurate price list please get in touch with me so I can send over a no obligation quote. Please include the following information on your email so I can get back to you as quickly as possible:
- What stationery/signage you are after, e.g. invites, save the dates, menus, welcome sign...
- The quantity you will need (if not known yet please provide a rough estimate)
- The paper types you are interested in
- The size(s) you're after
- The style of stationery or signage design you are after
- The names of you and your partner
- Your wedding date and when you will need your order by
- If envelopes are required
- If any other extras such as envelope liners are required
If you are looking for something different, like round edges or a unique shape please contact me here to discuss and explore further.
Deposit
I will require a 50% deposit to secure your design slot, for orders less than £100 payment will be required in full. The final balance will then be sent over to you once you have signed off your proofs.
How to Pay?
Payment details will be sent to you via invoice and can be paid via bank transfer or I can send you a custom order link via this website so you can pay via PayPal or with a debit or credit card.
Digital Proofs
No designs will be sent to print until you are fully happy with your order and have signed it off via email. I will aim to send you a digital proof of your stationery designs within 5-7 working days of receiving all your personalisation details.
Make sure you review your proofs very carefully. Check and double check all the important information like the timing and locations, make sure you also check through all the spelling and grammar.
I am happy to make as many changes as you would like to your proofs until you are 100% happy to sign them off.
Make sure you check everything before 100% signing off your proofs as once you have given approval for print I can not make any more changes. Refunds will not be granted for spelling or date errors once you have approved for print.
What if I want to cancel?
As this is a personalised product that takes time to design, refunds will not be granted once your initial proof has been sent over to you via email. You have the option to cancel your order and request a refund as long as you have not received a digital proof from me.
Can I just order digital copies and print myself?
Of course! Please get in touch with me to discuss a quote for digital copies.
Customisation
I am happy to fully customise my existing design collections to your wedding or event colour palette. I can also switch up text layout for you and move around where certain design elements are placed. If you also like a design element from another design, I can incorporate this into your chosen collection too. These changes are all free of charge. If you're looking to add in new fonts, new patterns or new graphics this will occur an additional design fee.
Full Custom Order
I am happy to discuss a full custom order with you but please note I may not have the availability to take on custom work during busier times.
How long does the process take?
The processing time for each design job can vary due to the designing and proofing process. It will usually take approx 3-7 weeks from you placing your order (with full personalisation details) to delivery (dependant on my current work-load at the time of ordering) I will always let you know my advised timescale when we are discussing your order. If you need a rush order please get in touch with me to see if this is possible (please note this may occur an extra fee).
I will aim to send your first digital proofs over to you via email in approx 5-7 working days.
Once you have fully signed off your proofs, your order will be dispatched within 7-10 working days.
Shipping Info
Please head here to find out everything you need to know about delivery