FAQ's

You can get in touch for a chat or to request a quote via the contact page here or alternatively you can drop me a line by contacting - therocknrollsouls@gmail.com

Samples packs are the best way to discover what designs, paper types and sizes will work best for you and your wedding. My sample sets include:

- A mix of my different design collections

- A mix of the paper types that are available

Please get in touch with me for a no-obligation quote. 

Please include the following information on your email so I can get back to you as quickly as possible:

- What stationery/signage you are after, e.g. invites, save the dates, menus, welcome sign...

- The quantity you will need (if not known yet please provide a rough estimate)

- The paper types you are interested in

- The size(s) you're after

- The style of stationery or signage design you are after

- The names of you and your partner 

- Your wedding date and when you will need your order by

- If envelopes are required

- If any other extras such as envelope liners are required

If you are looking for something different, like round edges or a unique shape please contact me here to discuss and explore further.

I will require a 50% deposit to secure your design slot, for orders less than £150 payment will be required in full. The final balance will then be sent over to you once you have signed off your proofs.

Make sure you check everything before 100% signing off your proofs as once you have given approval for print I can not make any more changes. Refunds will not be granted for spelling or date errors once you have approved for print.

As this is a personalised product that takes time to design, refunds will not be granted once your initial proof has been sent over to you via email. You have the option to cancel your order and request a refund as long as you have not received a digital proof from me.

Of course! Please get in touch with me to discuss a quote for digital copies.

I am happy to fully customise my existing design collections to your wedding or event colour palette. I can also switch up text layout for you and move around where certain design elements are placed. If you also like a design element from another design, I can incorporate this into your chosen collection too. These changes are all free of charge. If you're looking to add in new fonts, new patterns or new graphics this will occur an additional design fee.

I am happy to discuss a full custom order with you but please note I may not have the availability to take on custom work during busier times.

The processing time for each design job can vary due to the designing and proofing process. It will usually take approx 3-7 weeks from you placing your order (with full personalisation details) to delivery (dependant on my current work-load at the time of ordering) I will always let you know my advised timescale when we are discussing your order. If you need a rush order please get in touch with me to see if this is possible (please note this may occur an extra fee).

I will aim to send your first digital proofs over to you via email in approx 5-7 working days. 

Once you have fully signed off your proofs, your order will be dispatched within 7-10 working days.

How long do tees take?

Shipping Info

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